This Privacy Policy explains how Lost2Found collects, uses, stores, and protects the personal information of users of the Lost2Found application. By creating an account or using the application, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The data controller responsible for processing your personal data is:
Lost2Found
Email: dcesairecarlos@gmail.com
2. Information We Collect
We collect the following categories of information:
– Account Information: name, email address, and phone number.
– User-Generated Content: lost or found item posts, descriptions, images, locations, and timestamps.
– Communications: messages exchanged between users via the in-app messaging system.
– Moderation and Safety Data: reports, blocked users, automated detection results, administrative moderation actions, and enforcement history.
– Technical Data: device information, log data, and security-related information necessary to protect the platform.
3. Purpose and Legal Basis
Your data is processed for the following purposes:
– To provide and operate the Lost2Found service.
– To enable communication between users.
– To detect, prevent, and mitigate abusive or inappropriate behavior.
– To automatically filter potentially objectionable content before publication.
– To review reported content through our internal moderation system.
– To enforce our Terms of Service, including suspensions or permanent bans.
– To send service or security notifications.
– To improve and secure the application.
Processing is based on your consent, the performance of a contract, and our legitimate interest in maintaining a safe and abuse-free platform.
4. Platform Safety and Moderation
Lost2Found implements a structured moderation system combining:
– Automated text and image filtering mechanisms.
– User reporting tools.
– An internal moderation dashboard accessible only to authorized administrators.
– Manual review of reported content.
Valid reports are reviewed and acted upon within 24 hours.
Content violating our policies may be removed without notice, and user accounts may be suspended or permanently deleted.
5. Data Storage and Security
– Personal data is stored on secure servers.
– Appropriate technical and organizational safeguards are implemented.
– Access to personal data is restricted to authorized personnel only.
– Security practices are continuously reviewed and improved.
6. Data Retention
– Data is retained only as long as necessary to provide the service and ensure platform safety.
– Moderation-related data may be retained to prevent repeated abuse.
– Upon account deletion, personal data will be removed within a reasonable timeframe unless legally required otherwise.
7. Information Sharing
– We do not sell or rent personal data.
– Data may be disclosed if legally required or necessary for service operation.
– Aggregated and anonymized data may be used for analytics purposes.
8. Your Rights
- Access your personal data.
- Request correction of inaccurate data.
- Delete your account and personal data.
- Object to certain processing activities.
- Withdraw consent at any time.
Contact: dcesairecarlos@gmail.com
9. Data Breach
In the event of a data breach affecting your rights, you will be notified without undue delay in accordance with applicable laws.
10. Updates
We may update this Privacy Policy from time to time. Changes become effective upon publication in the application.